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Kathy Stoddard Torrey

~ Leadership Coach and Trainer

Kathy Stoddard Torrey

Category Archives: Positivity

Cultivating an Attitude of Gratitude

27 Tuesday Aug 2019

Posted by Kathy Stoddard Torrey in Emotional Intelligence, Leadership, Positivity, Uncategorized

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#anxiety, #gratitude, #LeadershipRules #LeadYourselfFirst #KathySays, #micromomentsofpositivity

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We humans have a tendency to notice the negative things around us more than we notice the positive. “Noticing more” means seeing most of the negative, not registering most of the positive, and giving more emotional emphasis to the negative events around us than we do the positive. Wow! No wonder many of us feel like we lead a hard-luck life. We are looking for and dwelling on the bad stuff! However, we aren’t doomed to humanity’s natural tendency to gloom.

We can change how we view the world with one simple exercise: keep track of the positive — specifically, by keeping a gratitude journal. My Mom was one of the first people I knew to write in a gratitude journal. She kept one for decades. She lived with us for the last 10 years of her life, so her entries included things about our family.

Mom would refer to a conversation with my sister as “hearing sweet Stacey’s voice.” She snuggled in bed with my youngest son and read Moby Dick aloud to him before the rest of us were up and moving. She played action figures with my oldest son. I know these things because she wrote about them in her gratitude journal. It is sweet and moving to read the things that touched her heart each day.

Everything about gratitude is good for us. Physiologically it slows our hearts and calms us down. Thinking of things for which we are grateful when we are lying in bed can help us fall asleep and sleep better. Feelings of gratitude can improve our health. Focusing on gratitude can be enormously helpful to people who struggle with feelings of anxiety. If we are feeling profound gratitude, we can’t feel worry or fear. Feeling more gratitude can only improve our lives!

In addition to writing three-to-five things a day for which I am grateful, I’m also writing three-to-five successes I’ve had that day. It’s working out great for me because I like to document what I accomplish. I write out a Dear Diary response of about middle school age: “Dear Diary, Today I…” You get the idea. I allow myself to fill the need to record my day, and then I pause, leaving the “doing” place and dropping into the “feeling” place.

If you want to go all-out, Barbara Fredrickson is a positive psychology professor who suggests going over the micro-moments of positivity you’ve experienced each day before you go to bed. Her research suggests that we can create a positivity spiral by focusing on gratitude and the small uplifting moments that we spend with others during our day. A micro-moment of positivity can be as simple as a brief exchange with someone bagging your groceries. You don’t even have to know the other person!

I’m still a work-in-progress on defining and embracing my emotions, so it’s a good exercise for me. It gets me to really sink into a feeling of gratitude for small things, like the soothing smell of coffee that I didn’t remember when I was counting successes.

Here’s the big news: in order to write our successes and gratitudes, we have to notice them! We must start looking for things that go right and things that give us that warm fuzzy feeling in our hearts as we go through our day. Then we write them down, which helps cement them in our memory.

Instead of noticing and dwelling on the negative, we are noticing and dwelling on the positive — and the world is suddenly a better place! We create a new and positive world for ourselves merely by looking at it with fresh eyes.


For a little bit of fun leadership development, join 53 Leadership Challenges at KathyStoddardTorrey.com.

Want to go further with your professional development? Check out the courses offered at PositiveEffectLeadership.com.

If you are interested in taking your career to the next level quickly, contact me for a sample coaching session at KSTorrey@tapferconsulting.com.

Learning for the Ones You Love – and Work With

04 Tuesday Jun 2019

Posted by Kathy Stoddard Torrey in Emotional Intelligence, Leadership, Mindfulness, Positivity, Uncategorized

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#LeadershipRules #LeadYourselfFirst #KathySays, #learningforlove, #Pokémon, #positivityration

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When my boys were young, they loved Pokémon. They loved the cartoon, the toys, and the card game. The Pokémon card game is too hard for an elementary school child to figure out on his or her own, so I read the rules and taught them how to play.

We spent a lot of time together playing the Pokémon card game. I created my own kick-ass fire deck. We went to tournaments at libraries, where I played other parents while the boys played other children.

Once a month, we went to a mall to pick up comic books and buy Pokémon booster packs. We would all sit on a bench together and open our small pack of cards. We’d squeal over the holographic cards and compare our new cards to our old ones.

Now, if I did any of the activities now, on my own, at almost 60 years old, I’d be labeled a nutcase. No grown woman would collect Pokémon cards and hang out at tournaments gleefully trouncing the puffed-up dads who are pretty sure they are going to win. Okay, wait. That does sound kinda fun – but not the best use of my time nowadays.

It was a good investment of my time when my children were young because it was an investment in them and in our relationship. They loved Pokémon, so I learned about Pokémon so that we could have conversations that were interesting to them. I supported them in achieving their goal of learning to play the card game. I spent time with them doing something they enjoyed.

In order to create a positive relationship, we need to maintain a positivity ratio of at least 5:1. When parenting, we are doing a lot of correcting and disciplining. Finding five positive things to say for every one negative thing can be a challenge – if you are not interested in what they are interested in.

The same concept applies to other relationships. My friend, Bobbi, let me live with her for five months when I was in a life transition. She is 70-something years old, a ball of energy, and an artist. One of the things that she loves to do is create huge pictures on cardboard for her church’s vacation bible school. It’s a huge job, and she creates wonderful drawings of things like polar bears and pagodas.

Bobbi was worried about getting them all done on time, so I spent a day helping her paint. My job was basically to color between the lines. Now, painting isn’t my thing, but this task is important to Bobbi. She is a dear friend, so it’s important to me. We had a great day painting in her garage, chatting, and having a delicious lunch that she fixed. I learned about the best ways to stay in the lines with various brushes.

Positive relationships are also crucial for exceptional leadership. Just like in parenting, we are watching employees and correcting them when necessary, which means that we need to be looking for ways to have positive interactions.

One way to create more positive interactions is to learn about what is important to employees and peers at work. We don’t, however, need to help everyone at work with their pet projects. It’s as easy as listening and asking curious questions.

We don’t even have to do outside research! We can just ask. People love to talk about the things that they enjoy.

This part of asking curious questions is crucial: We must be genuinely curious. If we ask people questions and only half listen – or worse – pretend to listen and care, they will feel slighted. We can all tell when someone is faking interest. It feels very patronizing.

Exceptional leaders are learners. We must tap into our inner learner and look at each interaction as a chance to learn something we didn’t know before. If someone likes to fish on the weekends, he or she is a wealth of fishing information. There is so much to learn from a subject matter expert.

By asking people questions about what interests them, I’ve learned about knitting, drawing, orchid care, football, cooking techniques, technological gadgets, and tires – just to name a few topics. What people know is amazing!

The bottom line is that learning from people about what interests them is a great way to develop and enhance the positivity of our relationships with them. And it’s fun! Learning something new every day keeps our brains working and gives us a broader knowledge base. You never know when one of the tidbits that you’ve learned will come in handy!

If you ever need some large-scale coloring done or want to play a round of the Pokémon card game, I am the person to call!


For a little bit of fun leadership development, join 53 Leadership Challenges at KathyStoddardTorrey.com.

Want to go further with your professional development? Check out the courses offered at PositiveEffectLeadership.com.

If you are interested in taking your career to the next level quickly, contact me for a sample coaching session at KSTorrey@tapferconsulting.com.

 

Creating Positive Relationships

14 Tuesday May 2019

Posted by Kathy Stoddard Torrey in #Communication, Emotional Intelligence, Leadership, Positivity, Uncategorized

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Tags

#LeadershipRules #LeadYourselfFirst #KathySays, #noticethegood, #positiverelationships, Positivity

mom and son 600 px

One of the essential elements of extraordinary leadership is the ability to create and maintain positive relationships. In fact, we are happier and more successful as parents, spouses, friends, family members, and humans if we are amidst positive relationships. As leaders, we cannot cultivate the personal power that we need to motivate others unless we can create positive relationships. You can read more about the power of positivity and positive relationships here.

Research shows we need at least a five-to-one ratio of positive interactions to not-positive interactions in order to maintain a positive relationship. In one study, simply asking a student how homework was going was considered a negative interaction. Wow. That sets the bar for a positive interaction pretty high. The reality is that we don’t have a lot of positive interactions with others.

I first realized how few positive things that I was saying to others when my sons were in high school. I was in my coach training with the Coaches Training Institute. We had talked about the power of appreciation and acknowledgments. I realized that some days, I didn’t say even one nice thing to my children. I committed to saying at least one nice thing a day to each of them.

This tactic is a great way to start creating positive relationships. It’s not as easy as it sounds, but it is doable. It’s essential that the acknowledgment or appreciation be sincere. Bad nonverbal communication can kill a nice statement. Any hint of sarcasm will sabotage your efforts. Start by saying things that you truly believe.

The comments must never be about the appearance of a person; that is a compliment and not what we are going for. We want to say something meaningful about the person, which is an acknowledgment. Our other option is to show appreciation for an action. For me, appreciation is easier, so I started with that.

When I saw my sons doing something that I wanted to see them do again, I made a statement about it. I said things like, “Thank you for putting your dishes in the sink. I really appreciate it.” I meant it! I did appreciate them putting the dishes in the sink. I appreciated when they put away their laundry, drove safely, helped each other, and mowed the grass.

After telling them what I appreciated, I then told them why. The why is an important piece of the appreciation message. I was grateful when they mowed the lawn because it was an enormous effort for me that wiped me out for the rest of the day when I did it. I appreciated them putting the dishes in the sink because it made cleaning up after meals much faster – and I didn’t like that task any more than they did.

People are more likely to repeat the action when you comment on it in a positive way. They know you like it, and they like being appreciated. Maybe they never saw it as important before and now realize it’s a big deal to you. For whatever reason, people do things more often when they feel that those things are appreciated. Appreciation also builds the overall positivity of a relationship. It’s a win-win.

Acknowledgments are more difficult and more powerful. When we give someone an acknowledgment, we are commenting on positive qualities of that person – not their actions or their appearance – though an acknowledgment can begin by noticing an action. After all, we show our qualities through our actions.

I could say, “I saw you helping your brother with his physics homework. You are a kind person who takes time to help others.” Here is another example: “I was watching you work out in the driveway. You really are consistent in your exercising, and you are getting stronger. I admire your willpower and determination.”

It’s essential that the things we say are true. We can’t run around saying things we don’t mean. Trust me, people can tell if you are insincere. As I looked for positive things to say to my sons who were and are outstanding human beings, I wasn’t making things up. All their great qualities were there. Some I was aware of. Others I noticed for the first time as I began to really pay attention to who my sons were.

The sad part is that I had not told them much of the good I saw and felt for them. I’m not sure why. Part of the reason harkens back to the fact that we are hardwired to notice and hang on to the negative. Noticing the good around us is not something that comes naturally or that we are trained to do. I’m sure the fact that they were surly teenagers was also a contributing factor. Also, I just wasn’t very good at sharing feelings. Looking for positive actions and the good in others is a new habit that we must form. Forming new habits takes work.

I started by saying one positive thing a day. Weirdly enough, it was difficult, and I would forget my intention. However, over time giving appreciation and acknowledgments got easier. It felt more natural. I was in the habit of looking for good things and commenting on them. Believe me, that is huge! The ability to easily and naturally see the positive qualities and actions of others is crucial for great leadership.

My two sons were suspicious of my new behavior at first. I was talking to them in a different way suddenly. I’m sure that they wondered what I was up to. I told them after a bit. Transparency is usually the best way to go. I told them that I was working to notice and comment on the good things around me and that they were definitely some of the best things around me.

A delightful outcome that I didn’t see coming was that my high school-aged sons began saying nice things back. They told me when they appreciated things I was doing. They even pointed out some of my strengths. I cannot begin to express how touching that is. The dynamics of our relationships changed for the better.

Violá! We created positive relationships by increasing our number of positive interactions. When I say something positive about someone, it is positive for both of us, and vice versa. The boys and I enjoyed each other’s company more and increased our level of trust, which led to more meaningful conversations.

Saying one positive thing to someone every day is a simple way to begin to create a positive relationship. Man, there is no better way to decrease our expenditure of emotional pennies than to create positive relationships. The results are extraordinary, which is what we are looking for in extraordinary leadership.


For a little bit of fun leadership development, join 53 Leadership Challenges at KathyStoddardTorrey.com.

Want to go further with your professional development? Check out the courses offered at PositiveEffectLeadership.com.

If you are interested in taking your career to the next level quickly, contact me for a sample coaching session at KSTorrey@tapferconsulting.com.

 

Working at Renewal

30 Tuesday Apr 2019

Posted by Kathy Stoddard Torrey in Emotional Intelligence, Mindfulness, Positivity

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#LeadershipRules #LeadYourselfFirst #KathySays, #mindfulness, #renewal, Emotional Intelligence, Heart, Meditation, Mindfulness, Positivity

I had a revelation while meditating one morning.  It wasn’t a World-Altering Revelation.  It was more of a Well-That-Will-Make-Life-Better Revelation.  Frankly, I have those pretty often because I’m a thinker, an analyzer, a how-can-we-make-this-easier kind of person who usually has her brain turned on and in high gear.

I don’t meditate as regularly as I’d like, but I’m working on it in light of research by Richard Boyatzis, coauthor of Primal Leadership.  He found that one of the antidotes for leadership burnout is mindfulness and that can be achieved with meditation.  (In case you are wondering, the other avenues of renewal are compassion, playfulness, and hope.)  The key in all categories of renewal is that you must do at least one from any category EVERY DAY!  You have to work at rejuvenation!

Well, that isn’t exactly true and the idea of “working” at meditation was altered by my morning revelation.  I’ve always looked at meditation as an exercise in self-discipline and mind control.  The goal is a sort of Vulcan-like ability to stay laser-focused during meditation.  The result is the ability to carry that focus and calm out into the world.  Don’t get me wrong, self-discipline is important; it’s one of the major pieces of Emotional Intelligence, but it wasn’t helping me on the renewal front as a way to meditate.  Convincing my brain to sit still and be quiet is exhausting, not rejuvenating!

I discovered my new way of viewing meditation by accident.  I was trying different mantras and imagined what words or sounds my leadership series participants would come up with if I had them do this exercise with me.  With each inflow and outflow of breath, I could hear them thinking, “Hate…… this” or “Help….. me.”  They have resisted my meditation exercises in the past.

Then I started thinking of things I could suggest to them instead.  I started with:  “Love…. Joy,” “Peace…. Harmony,” “Calm…. Life.”  Then I started getting silly: “Puppies…. Kittens,” “Sweet-smelling….. Babies,” “Brilliant… flowers.”  I was reminded of the pictures that I flashed up on the big screen during one of our sessions.  I showed them cute puppies, adorable babies, alluring kittens, and beautiful flowers to let them feel a Positive Emotional Attractor state (PEA) – a term used by Boyatzis to describe a state when we are more open to influence and more creative.  I’ve called it “Finding Your Happy Place” in the past, but now I think it’s more accurate to describe it as “Relaxing Into Your Happy Place.”

 

It occurred to me that getting into the PEA was the real fuel for renewal.  I felt lighter, happier, and more relaxed as I continued to visualize happy thoughts. I maintained the focus on the feelings I was having, and it felt like I was activating my heart.  I like that phrase – activating your heart.

The lovely side effect of activating the heart is that it deactivates the brain.  When I focus on feeling, it’s really hard to think.  What I realized is that for meditation to have a regenerative effect for me, it must be an exercise in feeling and activating the heart.  Once my heart is in the driver’s seat, my brain really can get some rest and that results in me being a calmer, nicer person.

Now that I think about it, this revelation could lead to a more positive world if we all managed to improve our outlook and increase our positivity through heart-activating meditation.  Maybe it was a World-Altering Revelation after all.

Life Is a Treasure Hunt

19 Tuesday Mar 2019

Posted by Kathy Stoddard Torrey in Emotional Intelligence, Leadership, Positivity

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#, #LeadershipRules #LeadYourselfFirst #KathySays, #treasurehuntlife

When I was growing up, I read a lot of Sherlock Holmes. I still love following a mystery and considering each event and detail as a possible clue.  Of course, I never have the whole thing figured out when Mr. Holmes exclaims, “Elementary, my dear Watson!”, but I always have my suspicions.

Looking at each detail of the story for meaning is one of the things that I enjoy most in Sherlock Holmes’ adventures. I didn’t think of looking for meaning in the details of my own life until I read The Celestine Prophecy years ago. I don’t remember many details of the plot, but I did take away the thought that people and challenges might be put in my path for a reason.

I’ve always fought against the idea of “destiny.” What is the point of living life if you are just living out a script set in stone? However, I like the idea of looking for and following clues because I’m still in control in that case. I always have the ability to choose whether to follow the clue or not, but recognizing it as a possible turning point keeps me from blundering blindly through life without making a conscious choice.

Of course, that doesn’t mean that I have to jump on every opportunity that comes my way. If I did, I’d buy every single item advertised on TV and fall for every marketing gimmick. The ultimate choice is mine. I find that my stomach is my most reliable yardstick for making a decision that’s right for me.

I was offered a discount on a leadership school that is quite expensive. Two trainers who I respect from my life coach class recommended me. I felt a real obligation to live up to their expectations and to take advantage of the opportunity in front of me. In the end, I realized that the thought of taking on such a huge financial burden was making me crazy, and my stomach was in knots. When I let go of the opportunity, my whole body relaxed, and my stomach unclenched and gave a sigh of relief.

In her book The Unmistakable Touch of Grace, Cheryl Richardson writes about a guiding hand influencing our lives. She calls it “grace” and writes, “Every event we experience and every person we meet has been put in our path for a reason. When we awaken to this fundamental truth, we begin to understand that a benevolent force of energy is available to guide and direct our lives.”

Richardson advocates asking for that help from the Universe, or whatever name you use for your higher power. Asking a higher power for help isn’t all that odd an idea. Many people pray to God and ask for help and guidance. Here is the phrase that Richardson uses: “I am open and receptive to the power of grace in my life now. I ask to be shown clear examples of how this energy is operating in my life.”

My best example of grace stepping in to lend a hand came the morning that I was struggling to get the convoluted idea of grace that was in my brain untangled, down my arms, and into my hands to type. I was about to give up when my friend Rose called. She said, “I thought that you could use a smile this morning.” I told her that I always appreciated a smile, and she asked me what I was up to.

I started trying to explain the concept of grace and clues and choice. My explanation seemed lifeless and vague, but she sent me scrambling for a pen with her immediate comment, “Oh, the treasure hunt to fulfillment.” Wow! Thank you, Universe, for sending me Rose this morning!

“That is the way I live my life,” she continued. “I see myself surrounded by opportunities that I get to choose from.” It’s way beyond coincidence that she telephoned just as I was grappling with Cheryl Richardson’s call for grace.

Rose’s metaphor of life as a treasure hunt reminded me of a game that I used to play with my children. They were too young to read, so I sketched various places around our yard and used them as clues.  I handed them a picture of the slide. They would run to the slide, where a picture of the basketball goal waited for them. They ran to each place eager to find out where the next clue led.

There are a lot of similarities between the kids’ game and life. First, there’s no way to see the end from the beginning. Second, to get to the end and win the game, you have to follow all of the clues in a specific order. You focus all of your energy on the visual image of your immediate goal. Once you reach that goal, another one waits for you that will take you further along your adventure. The game of life is fun when it’s a puzzle and a journey into the unknown that requires brains, courage, and tenacity.

There are those who disagree with my perspective on life, and I wouldn’t argue with them. They have just as much a chance of being right as I do, but being “right” isn’t what is important. Whether or not it’s true, isn’t it a more fun way to look at life? We have two choices. One is to go through life feeling that we are buffeted by the winds of fortune and are forced to fly hither and yon like a feather with no say in where we go. On the other hand, we can see ourselves surrounded by clues and gifts that are ours for the taking. Each day is an opportunity to learn and grow. Each person is a potential guru with wisdom to share.

Now I will confess that I wrote this blog back in 2007. It represents a turning point in how I view life. I still work to see life as Rose does – a treasure hunt to fulfillment. I will admit that the treasure hunt has taken me to some dark and scary places in the past dozen years or so. However, the journey is an adventure if you expect tokens and clues that will lead you into sunlit happiness. An adventure is something that I can look forward to living.

Life is a grand adventure when each moment could uncover a clue that leads to the treasure of living our best lives! As my friend Sherlock Holmes would say, “Come, Watson, come! The game is afoot!”


For a little bit of fun leadership development, join 53 Leadership Challenges at KathyStoddardTorrey.com.

Want to go further with your professional development? Check out the courses offered at PositiveEffectLeadership.com.

If you are interested in taking your career to the next level quickly, contact me for a sample coaching session at KSTorrey@tapferconsulting.com.

Review: Qualities of a Great Leader

12 Tuesday Feb 2019

Posted by Kathy Stoddard Torrey in Emotional Intelligence, Leadership, Positivity

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#exceptionalleadership, #leadershipqualities, #LeadershipRules #LeadYourselfFirst #KathySays

In leadership workshops, we create a list of important leadership qualities. For frontline employees, there are two crucial qualities for great leaders. Consistently being fair is the first quality. Favoritism is one of the things that destroys the morale of a team. Even the appearance of favoritism can mess with the dynamics of a group. Being fair beyond anyone’s doubt can be a challenge, especially if some of our employees are friends.

As leaders, we might need to create a little bit of distance from friends with whom we work. If we supervise friends, we must tell them that we cannot talk about situations at work or any of the other people on our team. Our friends cannot enjoy access to us and our opinions about work that the rest of the team does not get. We must treat everyone in the same way.

It’s also important for us to let the people we supervise know that we have established boundaries with our friends. Our employees will think the worst if we don’t bring it up, so we need to go ahead and discuss the agreement that we have made with our friends. It’s crucial that everyone on the team feels confident that when we are chatting with our friends, we aren’t talking about the other people on the team or what’s going on at work.

The second quality that is important to frontline employees is the ability to listen. One of the things that employees complain about most often is when leaders don’t stop what they are doing and listen. Basically, we want to listen for understanding. Our personal needs are to be listened to, understood, and respected. A lot of times people don’t care if we agree with them in the end; they do care that we took the time to listen and understand their point of view.

It is important to take the time to fully understand other people’s perspectives. However, listening for understanding does not mean that we have to agree with a person’s perspective or take his or her suggestions. We want to maintain a mindset that says, “There is a possibility that I might agree with you or that I might incorporate your perspective.” However, there is no obligation to agree at the end of the conversation. We can say upfront, “You know, I haven’t made up my mind, and I may or may not do this the way you’d like for me to, but I do want to understand your point of view.”

The next important leadership quality is kindness. Leaders often push back at the idea that kindness matters. They say, “I don’t have to be kind. I’m not their best friend!” We don’t have to be someone’s friend to be kind to them. Being kind also doesn’t make us a pushover. We still need to set clear expectations and be sure that everyone is living up to those expectations. However, we want to maintain a positive relationship, so we act with kindness. We don’t yell or belittle. We help them succeed in a positive way.

The next quality is integrity. Integrity is a bit of a catch-all because integrity is walking the talk, being a role model, and acting consistently with honesty, kindness, and fairness. Integrity is also about being trustworthy and reliable.

The little extra dash of spice in integrity is your own personality. As leaders, we get to be us. Everyone’s style is a little different. It’s not that one is better than the other. It’s that we are each acting according to our own strengths and our own personalities.

The last quality is consistency. It is important that we have a positive and caring attitude, listen, act fairly, be kind, and act with integrity all the time. Great leaders are consistent, dependable, and reliable.

Honestly, none of us are going to be reliable and consistent all the time, but we need to manage to do it most of the time. Our employees need to know that we aren’t going to yell at them when they come to us with a problem. They need to feel confident that we are going to be calm and reliable. We’re going to ask questions and figure out how to fix the situation. We want our employees to feel that we are a stable, reliable force who is going to help them. Until employees feel confident that their leaders are reliable and consistent, they are going to be tentative and watchful—maybe even subversive or dishonest in order to avoid an unpleasant confrontation.

Of course, the list could continue. In workshops, we sometimes come up with 20 qualities of exceptional leaders, but the ones we’ve just discussed are a good place to start.


For a little bit of fun leadership development, join 53 Leadership Challenges at KathyStoddardTorrey.com.

Want to go further with your professional development? Check out the courses offered at PositiveEffectLeadership.com.

If you are interested in taking your career to the next level quickly, contact me for a sample coaching session at KSTorrey@tapferconsulting.com.

 

Noticing the Good

06 Tuesday Nov 2018

Posted by Kathy Stoddard Torrey in Leadership, Positivity, Uncategorized

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#LeadershipRules #LeadYourselfFirst #KathySays, #noticingthegood, Positivity

noticing good 600 px

Human beings are hardwired to notice and remember the negative things that happen in life. However, we are not doomed to dwell on the less than desirable events of life. We can choose intentionally to change our focus.

As leaders, we want to develop positive relationships. In order to do that, we have to maintain a positivity ratio of at least 5:1. In other words, we must have about five positive interactions with a person for every negative interaction that we have.

In order to maintain a 5:1 ratio, we need to be noticing and commenting on what is going right all the time! It can be a challenge because leaders are trained to look for and comment on problems. However, research on motivation tells us that commenting positively and showing appreciation for a job well done is very effective.

When I first began my quest to create positive relationships, I noticed that I wasn’t regularly saying even one nice thing to my family members in a day. I began to intentionally make one positive comment daily about something that each family member was doing or a quality they had that I admired.

At first, they were suspicious. They wondered, “What is Mom up to?” I kept doing it, and after a while, they began saying positive things to me and each other. The entire family dynamic improved.

We begin to create positive relationships by noticing what is going right both at work and at home. If we see someone doing something that we would like to see them do again, we should comment on it positively. We want to show gratitude for effort and action. The results are astounding!


For a little bit of fun (and free) leadership development, join 53 Leadership Challenges at KathyStoddardTorrey.com.

Want to go further with your professional development? Check out the courses offered at PositiveEffectLeadership.com.

If you are interested in taking your career to the next level quickly, contact me for a sample coaching session at KSTorrey@tapferconsulting.com. #PositiveEffectLeadership #LeadershipRules #KathySays

Facing a Turtle Hurricane

18 Tuesday Sep 2018

Posted by Kathy Stoddard Torrey in Emotional Intelligence, Leadership, Positivity, Uncategorized

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#facingtheunknown, #LeadershipRules #LeadYourselfFirst #KathySays, #turtlehurricane

turtle 550 px

I have intended to write my blog for this week all day. Admittedly, I’ve been shoulding on myself. In my defense, I am in North Carolina, in the path of Florence. By the time you read this, the unknown will be known, and most of the event will be over.

However, right now I am tapping my foot and waiting on Florence. Someone on Facebook said that waiting for a hurricane is like being stalked by a turtle for four days. I so get that! I know that there is devastation out there, and I am on the edge of the band that could get 12-18” of rain and 60-80 MPH winds. I’ve determined that the waiting and the unknown are a huge distraction!

I began to think about what part of the situation is getting me agitated. I am not being urged to evacuate. I have water, food, candles, and flashlights. My iPad, iPhone, computer, and Kindle are fully charged. I am ready and am not worried about losing some electricity.

When I face a situation that I want to figure out, I start with the things that I know. I know that I am probably going to lose electricity. I know that it is going to rain a bunch. I know that it is going to get really windy. I am okay with all of those. I’ve faced rain, wind, and a lack of electricity many times. It’s familiar, and because I’ve done it before, I feel sure that I can do it again.

Then I move to what I don’t know. I am in my new condo, and I’ve never been through a big storm here. I am pretty sure that I don’t have leaks anywhere, but I don’t know for sure. I have not seen how water flows around my condo during a storm. My little condo and I have not survived a storm together, and I am not completely confident about its performance.

A lack of trust when facing a new situation or working with a new person is completely normal. We feel uncertain until we’ve had a chance to see everyone and everything in action. Trust isn’t given automatically; it’s earned. Once I’ve weathered this big storm in my condo, I will feel better about the next storm.

I also don’t know what to expect with 60 MPH winds. Will the roof blow off? Will all the trees fall? Is my beloved Honda Pilot named Amber in danger as she sits out in the open in front of my condo? Should I move her up the hill? Once the deluge starts, will it be too late? Once again, I will know the answer to all of those questions in the next 48 hours and be more comfortable the next time a storm blows in.

So what could I do about the unknowns? I could go knock on a neighbor’s door and ask if they’ve been through a storm here before. I could go online and read about past hurricanes’ effects on NC. (That was not a great idea. Twenty-six people died in 2016 in NC during Matthew. 680,00 people were without power.) Still, I’d rather be prepared.

The other thing that is getting me more agitated is The Weather Channel. I know they are making sure that people understand the dangers. (See notes on Matthew above.) However, the doomsaying has been going on for days. I look out my window, and it is still and sunny, yet I’m anxious because the meteorologists keep scaring me!

I just heard a Weather Channel person say, “It’s only going to get worse from here.” I feel sorry for them. They have to keep talking and keep me riled up while the turtle is stalking us all. A turtle really is a great metaphor. I can hear a Weather Channel person saying, “Look right here. You can see where the turtle’s right foot has moved slightly ahead of the left foot.” Honestly, it’s tough on all of us.

Of course, I could turn the TV off. I have for several extended periods today. When it’s off, I’m afraid that I’m missing something. What if the turtle finds a jet pack? What if it starts stalking someone else? (Sorry, South Carolina!) What if the turtle’s tornadic rabbit friend catches up and passes it? What if I miss some potentially LIFESAVING piece of information? Ack!

Yes, that’s all internal dialogue that I control. And yes, I’m working on controlling it. But the waiting and unknown are getting to me.

The best thing that I did today was go over to a friend’s house and help her hang some drapes. We chatted and laughed while we stuck the hooks in the pleats and then hoisted the heavy drapes up. Of course, reaching out to others is usually a good solution for whatever is going on. Everything feels bigger and scarier when we are alone. Even connection on Facebook makes me feel better.

What’s the learning here?

1. Follow the juice. That’s a coaching phrase that I also apply in workshops. If there are energy and enthusiasm behind a subject or topic, follow it! I could not get myself motivated to write about the topic I had chosen for this week, so I changed! I followed the juice and wrote about the thing that was uppermost in my mind and having an effect on my life.

Sometimes, we just have to do things that we don’t want to do. However, we can usually modify the task and take on a part that is less distasteful. For example, I have two boxes of miscellaneous stuff left to unpack. I can’t face doing them all at once, so I take breaks from other work and put away five things. In small doses it feels like a reverse scavenger hunt. I have to figure out where each little thing goes. Everything has to have a place! There is some juice behind everything having a place.

2. Reach out. Everything is less scary and daunting if you do it with someone else. My friend and I had a great time hanging drapes yesterday. After we hung the drapes, we moved the cars in her garage to make room for some outside stuff. We got the gas grill, trash cans, and potted plants in there. It didn’t take us long, and it was fun to do together.

My mom lived with us for 10 years before she died. She and I did some awful and easy tasks together. They were always fun because she was fun. We laughed through carrying heavy furniture and putting sheets on beds. It was all better when we were together. Positive people help in every way.

3. Minimize the negative. Of course, I need to know what is going on with the weather. Florence is a threat, as are tornadoes caused by Florence. However, I don’t have to stay plugged in all day. I have alerts set up on my phone so I don’t have to get caught up in the frenzy.

In life, there are lots of people with Weather Channel syndrome. They like to dwell on the terrible things that might happen and always expect the worst. First, don’t be one of these people. Second, stay away from them.

Keep in mind that newscasters’ goal is to get you riled up and keep you that way. It makes their numbers better. Small doses of news every day is a good idea.

4. Worrying doesn’t prevent anything. I am in my second day of writing now, and Florence has been significantly downgraded for us. Winds will top at 35 MPH, and expected rain is 8-12”. It’s good to prepared for the worst, but worrying about it only exhausts a person.

5. Check in. It’s always a good idea to check in with yourself when something is bothering you. It’s a good idea to start with solid facts that are provable. Don’t allow any assumptions to sneak onto the list. “We are all going to die” is an assumption. “We are probably going to lose power” is a fact.

The next step is to catalogue the unknown. Once you have the list, what can you research and move into the factual column? Some things are just unknown, and you have to wait for the answer, but we can usually minimize the list.

Lastly, check in with your emotions. What are you feeling, and why? Awareness is a huge first step. Once we know what and why we feel a certain way, we can usually do something to improve the situation.

Sometimes it’s a values issue; we are not acting in alignment with our values. Sometimes, it’s the influence of outside negative influences. Whatever it is, we have to define it before we can deal with it.

The turtle is almost here. I am ready and calm. Really, that’s one of the great goals in life and a hallmark of a great leader.


For a little bit of fun (and free) leadership development, join 53 Leadership Challenges at KathyStoddardTorrey.com.

Want to go further with your professional development? Check out the courses offered at PositiveEffectLeadership.com.

If you are interested in taking your career to the next level quickly, contact me for a sample coaching session at KSTorrey@tapferconsulting.com. #PositiveEffectLeadership #LeadershipRules #KathySays

If you can’t get out of it, get into it!

26 Tuesday Jun 2018

Posted by Kathy Stoddard Torrey in #perspective, Emotional Intelligence, Uncategorized

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Tags

#LeadershipRules #LeadYourselfFirst #KathySays, #perspective, EmotionalPennies, Positivity

Get into it lion cropped 600 px

The title of this blog has been my battle cry for more than a decade. It comes from the book Whistle While You Work: Heeding Your Life’s Calling by Richard Leider and David Shapiro.

In the introduction, Leider tells the story of an Outward Bound trip to Africa. One day, they planned to hike across the Salei Plains and meet their truck on the other side that evening.

They walked through tall grass called lion grass because lions like to stalk prey in it. Suddenly, one of the group members dropped to the ground. He’d seen a lion and was freaked out. The dangers of their current position hit him, and he refused to go on.

The guide told him that he must go on. There is nowhere to go back to. The truck was ahead of them. Reason did not work, and the man still refused to go on.

The guide leaned down and said, “We have a motto at Outward Bound precisely for this sort of situation: ‘If you can’t get out of it, get into it!’”

Honestly, how many times do we find ourselves in situations that we don’t want to be in? My answer is “Plenty!” Some situations I have gotten myself into: I’ve taken on a volunteer job that I don’t like or have agreed to do a project that turns into a monster. Other situations have been thrust upon me by circumstances beyond my control. Either way, there hasn’t been an immediate way out.

For example, let’s say that my organization changes a process and I do not like the new way. I can’t change it; it’s a done deal. I could quit, but I like the rest of my job. I could grouse and cultivate a negative attitude, which doesn’t do anything for my mental and physical health. It also doesn’t do anyone else any good.

If we can’t get out of it, why not get into it? I am going to do the action anyway, so why not give it my all with a positive attitude? It uses way fewer of my emotional pennies and the emotional pennies of those around me.

In truth, every experience in life enriches us and teaches us something about ourselves. It’s better to go all in. We want to stop resisting and give it our best shot. When we can, we want to get out of the situation, but until then, our best choice is to truly get into it. We can also be grateful that most of our challenging situations don’t involve being stalked by a lion!


For a little bit of fun leadership development, join 53 Leadership Challenges at KathyStoddardTorrey.com.

Want to go further with your professional development? Check out the courses offered at PositiveEffectLeadership.com.

If you are interested in taking your career to the next level quickly, contact me for a sample coaching session at KSTorrey@tapferconsulting.com.

Don’t “Should” on Yourself

19 Tuesday Jun 2018

Posted by Kathy Stoddard Torrey in Emotional Intelligence, Positivity, Uncategorized

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Tags

#cognitiverestructuring, #KathySays, #LeadershipRules, #LeadYourselfFirst, #MagicWandofDestiny, #shouldingonyourself

shoulding on yourself 600 px

Last week, we talked about how it isn’t nice to should on other people. Telling others how to live their lives usually comes from a place of caring, but it isn’t really helpful. It also doesn’t help us to build positive relationships.

It’s also not nice to should on yourself. With my coaching clients, I listen for the word “should.” It’s a tip-off that something deeper is going on than just feeling that they should do something.

Shoulds are generally tied to someone else’s expectations. If a client says “I should apply for that promotion,” I know that something is up. There is some reluctance. He or she didn’t say “I want to apply.”

We talk about the internal dialogue that’s going on around applying for a promotion. Then I ask a lot of questions. Whose voice do they hear saying that the promotion is a good thing? Is it an expectation of someone else? Does it truly line up with the client’s values and priorities at this moment in time? What belief underlies the feeling of needing to apply? Is it a childhood belief that is still relevant and useful?

When people say that they should do something, there is rarely any passion or excitement behind it. Clients often say that they should exercise or read more, but there isn’t any enthusiasm. When we dig down to the root of the should, we often find some guilt and shame put on them by someone else. We all have the power to release ourselves from other people’s expectations and live life on our own terms – once we are aware of what is really going on.

Shoulds can also signal a task that needs to be done to achieve a goal, but that we just don’t like. Then the answer is a change in attitude and word choice. Writing this blog is an excellent example.

I haven’t missed a week in writing this blog for about two years. Believe me, that is a major accomplishment in my book. However, I often find myself saying “I should write some of my blog today.” My heart isn’t in it. It’s a chore.

Why I hear myself say “should,” it’s time to ask some questions. The first is “Is this something, although tedious, that I want to do to reach a goal or accomplish something?” If the answer is no, then see the questions above. If the answer is yes, then I need to dig down to my Big Why. (You can read a blog about finding your Big Why here. [link to blog])

My blog is my legacy for my children and grandchildren. I believe in what I teach and talk about. I have seen how leadership skills can change people’s lives at work and at home. I want my family to have this information after I am gone. My young granddaughter isn’t into listening about psychological safety or shoulding. We are reading picture books together at the moment. However, those discussions could help her immensely when she gets older. I want her to read this blog when she gets to high school and feels peer pressure that leads her to think she “should” do stuff that is against her values and priorities.

Every time I hear myself say “I should work on my blog,” I remind myself of why I write it, and I change the statement in my head to “I want to write my blog today.” Realizing that you want to do something because it is in alignment with your values and priorities and that it helps you to achieve a goal that has real meaning for you is very motivating. Just changing to “I want to” shifts the feeling around the task. It’s much more inspiring.

Pause when you hear yourself say “I should …” First, ask yourself if it’s something that you really want to do because it will help you to achieve a goal that has meaning for you. If the answer is yes, then get back in touch with your Big Why. What makes this action important to you? How is it going to help? I see my cute granddaughter’s face and imagine her as a teenager. I will be long gone when she is a young adult, and my blog is the only support I can offer her in the future.

If the task is not in alignment with your values and priorities, do you really have to do it? Who would you be pleasing or benefitting with the action? What belief is the “should” based on? Do you really want to move up the career ladder, or is that a parent’s wish for you? Questioning your motivation for a “should” can be a tricky thing. Work with a coach, or find a friend who is a good listener and asks curious questions.

Life goes by quickly, and we don’t get any moments back. We create a life of joy and purpose when we spend our time on things that have meaning for us and help us to create the life we want to have.

I want to add a short note about shoulding on yourself about things that you have done in the past: Don’t. That is not to say that examining a past action and determining a better way to have done something isn’t useful. It is! However, running past mistakes over and over in our heads is not useful and not helpful. Learn the lesson and move on.

I actually started doing this in high school. Of course, there was a lot of drama during high school, a lot of romance, and several broken hearts. When we are young, we are trying behaviors to see if they fit with who we are and who we want to become. Sometimes we do extraordinarily stupid things, and because it’s high school it feels like the end of the world.

I would run “I should have” loops in my head endlessly. I made myself sick to my stomach. Realizing that the constant rehash wasn’t helping anything, I analyzed the situation and then decided on the lesson I wanted to bring forward. Then I’d create one short phrase like “Being kind is more important than being popular” or “Boys who like themselves more than me are not my cup of tea.” (And now we all know why I didn’t become a poet.)

Whenever the “should have” loop started running, I would pause and replace it with my new mantra for the situation. I would say it over and over again in my head until I was distracted by something else, which wasn’t usually that long in high school. Now I know that the technique is called cognitive restructuring, and it’s a tool that can help us take control of our thoughts so that we can move forward in a positive way.

Moving forward in a positive way is one of my main goals in life. Shoulding on ourselves about the present or the past keeps that positive movement from us. However, when we wave around the Magic Wand of Destiny and intentionally choose our thoughts and actions, we create a powerful momentum that propels us toward success and happiness.


For a little bit of fun leadership development, join 53 Leadership Challenges at KathyStoddardTorrey.com.

Want to go further with your professional development? Check out the courses offered at PositiveEffectLeadership.com.

If you are interested in taking your career to the next level quickly, contact me for a sample coaching session at KSTorrey@tapferconsulting.com.

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